Last updated September 2026. These terms govern this website and the resident portal. They do not replace your lease — where the two differ, your lease governs.
Elevate Facility Management owns and operates the buildings listed on this site. We are the owner and the operator; we are not acting as a third-party agent for another landlord.
Listings show availability and rent as of the moment the page loads. Availability changes. A listing is not an offer and does not reserve a unit. Nothing here creates a tenancy — only a signed lease does that.
Submitting an enquiry does not create an application, and submitting an application does not guarantee approval. We apply the same criteria to every applicant for a given unit. We do not charge a fee to view a property.
Portal access is provided to current residents for the duration of the tenancy. You are responsible for keeping your login credentials secure and for the accuracy of the contact details you give us. Access ends when the tenancy ends, though we retain your records as described in the privacy policy.
Requests submitted through the portal are logged and tracked. Emergency requests alert the property manager immediately; for anything involving fire, gas, flooding, or a threat to safety, call emergency services first, then call us. Do not rely on the portal, on email, or on a text message for a life-safety emergency.
Where a repair is a resident's responsibility under the lease, we will tell you the estimated cost and obtain your approval before work begins. Common-area and building-borne costs are not charged to residents.
Rent is due on the first of the month with a grace period through the fifth. After the fifth, a late fee of the greater of $25 or 5% of the amount owed applies. A returned or failed payment returns the account to past due and applies the same fee. Payments show as pending until the processor confirms them, typically within 24 business hours.
We keep this site current, but square footage, layouts, and rents shown here are for guidance. The lease and the unit itself govern.
Elevate Facility Management, Austin, Texas.
contact@elevatefm.example · (512) 555-0101